USING WHATSAPP BUSINESS ON MULTIPLE DEVICES
If you run a small, medium or even a large business, then you must be aware of the importance of WhatsApp marketing by now. With a user base of over 2 billion users across the globe, this messaging platform is constantly evolving and becoming more than just a medium of communication. With WhatsApp Business and WhatsApp Business API making their way into the marketing strategies of businesses, their utility is not just limited to day to day brand-customer interactions. Rather, they offer a more personalized and dedicated customer support experience for both- businesses and their clients.
With a plethora of different features that the messaging app offers, one of the most important benefits that it provides is using WhatsApp business across multiple devices at once. After all, isn’t it better for a business when multiple people or customer care representatives can access the chat app all at once. This not only helps businesses to speed up their query resolution process but also enables them to engage with their clients in a more seamless manner.
WhatsApp Business on multiple devices
WhatsApp has been rolling out some really useful features in recent times, one of them being the WhatsApp Business app. Now you must be wondering whether you’ll be able to log into multiple devices with your WhatsApp Business account. The answer to this question depends on the type of WhatsApp Business account that is being used.
The free WhatsApp Business app doesn’t not allow users to log into multiple devices. Though, it can be accessed on WhatsApp Web and the mobile application simultaneously with the same registered mobile number. But you will not be able to open multiple browsers of the same account on WhatsApp Web. However, you can use the app on multiple devices with the help of a WhatsApp Business API.
WhatsApp Business API on multiple devices
Giving access to only a single customer service representative to handle chats on WhatsApp Business might not be the best choice if you wish to scale your business and reach customers faster. It might work for small scale enterprises, but when it comes to medium or large scale businesses, WhatsApp Business API can help turn your customer care support into a 24X7, efficient and personalized virtual answering machine. It also enables firms to enhance their WhatsApp marketing efforts by allowing them to log in from multiple devices at once.
Getting access to a WhatsApp Business API can easily be done by connecting with a robust Business Service Provider such as Whizard API. If using WhatsApp on various different devices at the same time is something you or your business is interested in, then integrating Whizard API into your marketing strategy can help you do that.
WHIZARD API – A HOLISTIC AUTOMATION PLATFORM
Whizard API is a holistic platform that works in the direction to revolutionize company-customer interaction and make communication faster, easier and more transparent than ever before. By integrating WhatsApp chatbot in your business, Whizard API can help set up multiple account login for different members of a company to use in different devices all at once.
WhatsApp’s multi-device feature lets people operate their WhatsApp account on up to 4 devices including WhatsApp Web, WhatsApp Desktop for Windows, WhatsApp Desktop for Mac, and Facebook Portal. Even if your mobile phone loses internet connection, you will still be able to use the app on these channels. You can also make video and voice calls using these linked devices. This particular feature is in the testing phase and available to beta testers as of now.
How to start using WhatsApp on multiple devices at once?
STEP 1
Open the WhatsApp application on your mobile device. Click on the 3 small dots on top right of your screen.
STEP 2
Instead of the “WhatsApp Web” option, there you will see a “Linked Devices” option
STEP 3
Then, you will be directed to the “Link a device” page that will feature a “Multi-device beta” feature. Tap the option.
STEP 4
Since the feature is in Beta, tap on the “Join Beta” option on the next page.
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After completing all these steps, you will be able to use the WhatsApp multi-device feature on other preferred devices without the need of an active internet connection. If you are unable to see the multi-device beta on your device, this must be because WhatsApp is testing this feature with specific people. Soon, it will be available to more beta testers.
This feature is a step forward in the direction of a smooth and uninterrupted workflow for organizations that prioritize efficiency over anything else. If you wish to take advantage of WhatsApp’s exciting new features and advancements to enhance your organizational efficiency, then connect with Whizard API today!!