Chatbot for Pharmacy
The healthcare industry is radically transforming with the induction of AI-powered tools and technologies. Chatbot is one such tool with the help of which pharmacies are growing and scaling their marketing strategies at a rapid pace. Whizard chatbot API is a one-stop destination that helps healthcare centers and pharmacies to hold one-on-one conversations with patients and customers over a messaging platform that they are comfortably familiar with. Now, pharmaceutical companies can use our smart virtual assistant to acquire, engage and guide customers throughout their medical treatment.
Access to medical information
Pharmaceutical companies can incorporate Whizard WhatsApp chatbots to provide easy access to medical information for a variety of different topics. Our smart virtual assistant can assist patients by educating users about the use, benefits, disadvantages and effects of using different medicines and medical equipment. This will also help reduce the burden on customer service representatives as chatbots for pharmacy can manage these repetitive tasks seamlessly.
Effective customer support through reminders and notifications
The most important part of effective customer service is staying in constant touch with patients to track their progress and help them whenever the need arises. Chatbots are an effective tool to provide regular reminders, alerts and notifications to people instructing them about the procedure of their treatment, schedule of their medication and additional inquiries that a patient might have regarding their prescription or disease.
Identify consumer needs and solve their queries
Understanding a patient’s needs is the first and foremost step towards fulfilling their expectations and extending flawless customer service support. Our efficient chatbot is the perfect healthcare assistant as it answers all kinds of customer queries at any given point and also clears doubts about side-effects, benefits and recommended dosage of various medicines.
Contactless order and delivery of medicines
Placing orders for medicines has never been this easier. With our WhatsApp chatbot, pharma companies and healthcare centers can facilitate contactless order and delivery of medicines so that people don’t even have to step out of their homes to continue their treatment. After successfully placing the order, pharma businesses can also provide the facility of order tracking in order to make customer experience more convenient and effective.
Medical chatbot for seamless customer service
Modern technology has completely revolutionized the pharmaceutical industry and made access to advanced healthcare easier than ever. Our advanced, AI-powered chatbot for pharmacy keeps track of customer’s purchase history, allergies, medication history and much more to provide suitable responses and support to cater to individual customer needs. From providing 24X7 customer support to answering every single query as and when it arrives, pharma companies can leverage the benefits of Whizard WhatsApp chatbots to make customer journey easier and less stressful.
Contact Us
What is pharmacy chatbot?
Pharma chatbots are virtual assistants that are trained to mimic human conversations to help pharmaceutical companies to provide automated support for patients, hospitals, healthcare professionals, customers and others. This chatbots help in establishing a trustworthy bond between patients and doctors as they are able to get a one-on-one interaction for customer support.
What are some chatbot use cases in pharmacy?
The healthcare industry is gradually adopting conversational AI to help pharma companies convert symptom searches into treatment conversations. Some of the use cases for pharmacy chatbots are:
- Pharma chatbots can easily handle simple, repetitive queries posed by customers and answer them with speed and precision
- Open an effective communication channel between doctors and patients to help them voice their concerns and provide feedback on its services.
- Analyze customer complaints and get relevant insights about your products and services
- Provide a type of drug catalogue for users to become better aware of the company’s products and services over WhatsApp
- Give a symptom assessment to patients to help them seek medical attention when necessary