In the world of marketing and sales, chatbot usage is at an all time high. With its myriad features, chatbots…
Customer service
Proactive customer service is a term that often used in customer service departments around the world. Businesses that take time…
Customers normally complain when they have made a purchase that didn’t meet their expectation—a product, service, or possibly a mix…
Chatbots are steadily changing business scenes by creating a seamless flow of communication between businesses and consumers. These smart bots…
“Please hold the line, your call is important to us” is probably the most annoying response that discourages a customer…