WHIZARD API: THE BEST CHATBOTS FOR ECOMMERCE
With the advent of digitalization, the E-commerce sector has transformed rapidly. More and more people are turning to online channels to buy products and services from businesses. In the time when turning to automation is key for the survival of a business, WhatsApp chatbots are taking the lead by providing an uninterrupted and seamless shopping experience to customers. From fashion, home essentials to electronics, chatbots for E-commerce have made it easier for businesses to connect with their potential customers on a messaging platform that is used by over 2 billion people all over the globe.
REAL-TIME SUPPORT TO CUSTOMERS
In a competitive industry like Ecommerce, resolving customer issues in a quick and effective manner is key for the survival and growth of a business. With the help of Whizard WhatsApp chatbot for E-commerce, businesses can provide real-time support to customers through quick responses to queries related to availability of a product, price, quality or quantity of the product, refunds, exchanges and much more. In this way, businesses can connect with their customers in a personalized manner on a familiar platform that they are both comfortable with.
AUTOMATED ALERTS AND NOTIFICATIONS
Whizard API offers the best chatbots for E-commerce as this automated tool answers the queries of millions of people over WhatsApp. It also helps businesses to send important notifications, alerts on a platform that is highly secure and reliable. They can also send regular updates to customers to inform them about existing offers and discounts in order to drive sales. With an Ecommerce chatbot, businesses can conveniently scale their customer conversations which will ultimately help them to build better and productive relationships in the digital landscape.
ENGAGE CUSTOMERS AND DRIVE CONVERSIONS
Whizard chatbot for E-commerce leads to more conversations and engagements with customers. If a customer adds something to their bag and does not proceed with their order, the Whizard API chatbot for ecommerce can engage customers and send them reminders about their selected items. If need be, the chatbot can also send personalized suggestions to the customers similar to or related to their preferred product. This, in turn, will give an extra push to customers to purchase a product and will ultimately drive conversions and business growth.
TRACK YOUR PURCHASE ORDERS EASILY
In the Ecommerce industry, instant communication is crucial for the purpose of customer retention. With WhatsApp chatbots, businesses can guide customers through the whole process of purchase. In order to allow transparency in business-customer relationships, Ecommerce businesses can provide order confirmation and delivery updates so that customers can easily track their orders online. This will help businesses to establish a factor of trust and assurance with their customers without having to invest much in terms of time and resources.
A ONE-STOP SOLUTION FOR ECOMMERCE BUSINESS
In order to gain a competitive edge in the Ecommerce industry and spread brand awareness at the same time, businesses must leverage the power of Whizard WhatsApp chatbots. Our chatbot solutions allow them to gain a stronghold in the dynamic business landscape through efficient customer support made specifically for the retail and Ecommerce industry. We are a one-stop solution for all your automation needs as our chatbot for Ecommerce supports and manages the customer journey with a personalised sales approach.
What is Ecommerce chatbot?
An Ecommerce chatbot is a virtual assistant that can be leveraged by online retailers to serve their customers at every stage of their purchase journey. This conversational AI tool helps businesses to enhance the overall shopping experience of their customers and serve as a powerful lead generation tool at the same time.
Whizard chatbot for Ecommerce can engage customers in natural conversations, understand their needs and provide efficient solutions thereby boosting the firm’s customer acquisition efforts.
What are benefits of WhatsApp chatbots for Ecommerce?
A chatbot for Ecommerce has had a significant impact in the functioning of the Ecommerce industry due to its multiple benefits and use cases. Some of the benefits are listed below:
- Highly personalized experience with an accurate and timely response
- Better customer engagement because of quick and seamless customer service
- Communicate with customers and gather important data on a secure platform
- Significantly reduce customer care support costs
- Increase brand awareness and loyalty
How to drive sales through Ecommerce chatbots?
Businesses that use conversational AI stand out when it comes to delivering stellar customer services. This type of technology not only helps enhance customer experience but also helps businesses in boosting sales in the following ways:
- Being available 24X7 for clients helps businesses to position chatbot as the first point of contact for all sorts of queries which ultimately helps in generating useful leads.
- A conversational bot is a lead generation tool that helps businesses in transforming passive onlookers into solid conversions.
- A bot has a lot of resources and functions that help in promoting the products and services of a business thereby increasing brand visibility in the market
- By extending flawless customer service before, after and during the sale, businesses can ensure that they stay connected to their customers throughout the entire process and fulfil their needs to increase the customer lifetime value.
