Gone are the days when customers used to fill out long forms to provide their personal details, apply for a membership, avail products and services of a firm or simply give their valuable feedback. With evolving times, the method of dissemination as well as collection of information from current and potential customers has transformed radically. With digital technologies such as chatbot automation taking the world by storm, more and more businesses are integrating their benefits to increase operational efficiency and growth metrics.

With Whizard chatbot for business, companies from diverse industry verticals can bring better business opportunities by providing effective chat experience for users. When a business knows their target audience, they can better serve them with suitable products and service recommendations. Our smart chatbots can assist businesses in identifying the needs and preferences of prospective clients by interacting with them on the most widely used messaging platform, WhatsApp. Chatbots can efficiently become the first point of contact for customers and gather important information from them about their tastes, choices and interests.

Chatbots are an excellent way to enhance communication between a brand and their customers as all documentation-related needs can be fulfilled digitally. WhatsApp is one of the safest and most reliable mediums of communication. Businesses can comfortably collect sensitive documents from clients over WhatsApp and increase overall higher collection ratio. With chatbots as lead generation tools, businesses can replace the traditional method of form filling with digital exchange of documents over a secure network to ensure quick and timely delivery of services and an enhanced user experience.