WHIZARD SPEECH RECOGNITION CHATBOT
Being intelligent in today’s time has more connotations now than ever before. It is not just humans that fall into the segment of evolved beings as the rapid advancement in technology has paved the way for machines to make intelligent decisions on their own, thereby making them intelligent – artificially.
Artificial Intelligence is a concept that found its place in myths, fiction and movies up until recently. Its true potential is being discovered with each passing day as more and more businesses have started adopting this revolutionary technology to make everyday processes faster, simpler and more efficient.
One of the most essential areas where AI has made a difference is communication. The goal of equipping machines with human capabilities has found its way in conversational AI where AI-powered chatbots are playing a significant role in transforming the dynamics of business communication.
LISTEN TO YOUR CLIENTS WITH WHIZARD SPEECH RECOGNITION CHATBOT
In the real-time world we live in, prompt service and flawless communication is what separates the best from the rest. With a rapid surge in on-demand messaging in the last few years, businesses are adopting smart chatbots to provide a superior customer experience to their existing as well as prospective clients. The functions of these chatbots are not only limited to automated, linear conversations on chat. Rather new and innovative technological advancements are helping in establishing voice commands as a part of a business’ communication strategy.
Whizard chatbots have emerged as one of the most efficient and effective ways to facilitate business-customer interaction through the widely used online messaging platform, WhatsApp. Our chatbot automation technology not only enables businesses to chat with their clients on WhatsApp but also decipher voice notes sent through the application. Using this feature, customers can easily send their messages without manually typing their response after which our smart virtual assistant will recognize the query by using voice to text algorithm and reply with the suitable answer to fulfil their needs.
STEP 1
First, open your WhatsApp chat window with the brand.
STEP 2
Use the WhatsApp voice note feature to record your message/query and send it on the chat like a normal message.
STEP 3
Our speech recognition chatbot will use the voice to text algorithm to understand the user’s message and provide relevant answers to meet their requirements.
Whizard chatbot has the ability to provide organizations the required edge to optimize and scale their workflows, all while providing a seamless customer experience throughout. Implementing our speech recognition chatbot can be a game changer for your conversational strategy as they offer a more inclusive method of communication to take business-customer interaction to a whole new level.
USE CASES
IMPROVED USER RETENTION
Implementing chatbot automation that has speech recognition abilities can prove to be one of the most helpful customer retention strategies for a business. Clients prefer brands that resolve their queries in an instant and with minimum effort. This ultimately increases customer lifetime value (CLTV) and is a great way to drive growth.
HASSLE-FREE QUERY RESOLUTION
Query resolution is an essential part of any customer service assistance. Now businesses can provide direct answers to their client’s queries by recognizing their questions or demands from WhatsApp voice notes. It helps in providing instant support that goes beyond the limits of a standard dialog flow.
NATURAL, PERSONALIZED CONVERSATIONS
The whole purpose of chatbot technology is to make automated communication more natural. Businesses and their customers can engage in personalized conversations through the voice command feature which will help organizations to develop a trustworthy relationship with their target audience.
CONVENIENT MODE OF COMMUNICATION
With Whizard API, Customers can simply voice their needs and preferences like they would with a human agent and businesses can provide them with flawless customer service support on the go. It significantly saves time and effort in manually putting out responses as most people prefer speaking over chatting.
PERSONAL FILTER FOR ALL YOUR PURCHASING NEEDS
Our speech recognition chatbot acts as a personal filter for clients as they can directly search their desired products or services without having to go through the entire catalogue of brand services. This results in quick purchases and helps businesses to close their deals in a fairly quick and efficient manner.
