INTELLIGENT IMAGE RECOGNITION TECHNOLOGY
Artificial Intelligence and Machine Learning are technologies that have fueled the growth of organizations on an unprecedented level. The advancements in technology and data services have encouraged companies across various industry verticals such as automotive, ecommerce and healthcare to adopt image recognition as the preferred way of gathering information from their target audience.
Globally, users share a vast amount of data over several digital mediums, social networks and online sites. WhatsApp, being one of the most popularly used messaging platforms in the world, is a medium that is increasingly being leveraged by brands to market their products and services and provide stellar customer service by integrating it with conversational chatbots.
FIND THE RIGHT INFORMATION AT THE RIGHT PLATFORM
Whizard API is an integrated platform that enables businesses to provide unparalleled customer support through our efficient chatbot automation technology. In addition to the plethora of tasks that our smart virtual assistant can execute, its intelligent image recognition abilities have proved to be a game changer for many industries at large.
Image recognition is a technology that identifies and analyses images containing multiple variables including objects, places, people, numbers etc. to enable the automation of a specific task. In the case of customer service support, this part of computer vision is integrated with our chatbot technology to deliver better and smarter services at all customer touchpoints. While interacting with a conversational chatbot, customers can simply upload the required documents containing the necessary details on WhatsApp after which our smart chatbot will scan the document and get all relevant facts and figures on its own. Sounds like a lot less work, right?
STEP 1
First, open your WhatsApp chat window with the brand.
STEP 2
Upload the required documents such as PAN card, Aadhar card etc. to provide important personal details.
STEP 3
Our smart image recognition chatbot will process the image and automatically pick all relevant data such as name, date of birth, PAN card number etc. from the document.
USE CASES
MINIMIZE HUMAN ERRORS
In place of manually filling out information such as name, date of birth, PAN number and other sensitive information, our image recognition chatbot can simplify information collection procedure by picking up this data from the uploaded document itself. This will not only help in minimizing possible human errors in providing accurate information but also make the exchange of data more seamless than ever before.
FASTER INFORMATION PROCESSING
Manual work does not have any place in the largely digital world of today. In order to save time and enable faster processing of customer information, our intelligent image recognition chatbot can make work processes faster and more efficient. Gathering and organizing data has never been easier and Whizard’s smart chatbots are here to show you just that.
EASY IMAGE DETECTION
Businesses can provide their customers with an option to upload images as queries as opposed to manually typing their questions on chat. This can allow customers to search the exact products and services they are looking for as our image recognition chatbot will process the picture and provide relevant information to fulfil their needs. As a result, ecommerce, food, travel, automotive and other industries can utilize this feature to identify their customer’s demands and serve them better.
With the help of WhatsApp Business, brands can reach out to new customers who are interested in their company’s products. You can make them sign up by providing them promotional notifications through other channels such as Facebook or the brand website.
