WHIZARD IMAGE RECOGNITION CHATBOT: THE FUTURE OF CONVERSATIONS
As the needs of people evolve over time, so does technology. And currently, technology is moving at an unprecedented pace with the introduction of automation in practically every sphere of life. Newer features and advanced Artificial Intelligence tools are helping businesses pave the way for a digital-first approach to elevate the level of organizational workflows.
Since the birth of AI, there have been numerous efforts to make chatbot conversations as human as possible. With the combination of Natural Language Processing (NLP) and Image Recognition technology, chatbots have become more than just tools that disseminate information to the larger public. They are developing into virtual assistants that can recognize text and objects from images and then generate a response based on their findings. This feature is specifically beneficial for businesses that wish to collect documents or identifications over a digital medium that is as connected as it is widespread. WhatsApp, being one of the most used social media platforms worldwide, is used by many businesses to reach their current and potential customers and gather information that can help make their services more personalized and accessible.
Steps to use Whizard Image recognition technology
Whizard API is a chatbot business solution provider that helps organizations to serve their clients better by integrating their CRMs with its efficient chatbot technology that is reliable, secure and efficient. Whizard’s smart image recognition chatbot can hold meaningful conversations with humans and can simultaneously process image queries at lightning speed. Here’s how it’s done.
Step 1
Open the WhatsApp chat window of the brand you want to connect with.
Step 2
Next, upload the required documents for example, PAN card, Aadhar card etc. directly on WhatsApp to share relevant details.
Step 3
Whizard smart image recognition chatbot will process the uploaded image and automatically gather all the relevant details such as name, address, phone number etc. without the need for manual insertion of data.
For example: While conversing with a banking chatbot on WhatsApp, you need to send your Aadhar card details for identification purposes. Now, without having the need to type in all the details, you can easily upload the image of your Aadhar card and our intelligent chatbot will pick out the required information by scanning the document. Sounds easy, right?
Benefits of image recognition chatbot
Easy detection of images
When businesses leverage the chatbot technology into their CRMs, they often become the first point of contact for them. Conversational bots represent the company in the digital world and interact with customers to gather data and promote the company’s services. With the help of image detection technology, chatbots can scan relevant data from images such as name, address, phone number etc. and make it a lot less tedious for customers to type in the details and businesses to manually collect this information.
Minimize human errors
It is a widely known fact that technology makes business processes simpler, faster and more efficient. In case of conversational bots, the biggest advantage that chatbot technology offers businesses is minimized human intervention and consequently lesser human errors not just on the part of customers but also company employees. In place of manually filling out information such as pan card details, addresses etc., the chatbot can collect information by picking up data from the uploaded documents itself, thereby reducing the chances of human error.
Faster organizational workflows
In the largely digital world of today, there’s no time left for paperwork and slow, manual processes. With the advancement of technology, workflows have become faster too. And chatbots are the perfect examples to showcase this transition. Just as customer service representatives are being replaced by intelligent chatbots, manual filling out of information is being replaced with image detection technology. This not only makes workflows faster but also more efficient in terms of increasing organizational productivity.
There’s no doubt that technology is a boon for the world. Where automation meets customer service, a chatbot is born. It’s not just a tool that makes work processes faster, but it also reduces the need for human intervention.
With Whizard’s intelligent image recognition technology, there is virtually no need for clients to fill out their personal information manually. Now doesn’t that sound like a lot less work from both the client’s as well as the business’ end?